FAQ
Frequently asked questions, and more important: the answers
- Kaisa Terminology
- Audience
- Is Kaisa down?
- Explore - Survey Results
- Explore - Engagement Builder Workflow Runs
- Kaisa Dashboard access
- Cascade and broadcast calls
- How to contact the Support team in Kaisa
- What is a Lookback?
- Kaisa and GDPR compliance
- How to define Kaisa Cookies
- What is a coffee report?
- Where do I access my voicemails?
- Activate a paused account
- Questions about a call
- Details for your calls. The user journey
- Calls outside of business hours?
- Can I add another country to my account?
- How do I create a new customer account?
- How does Kaisa work?
- Select data for a specific time period
- How do I add a new user to my account?
- Can I record calls?
- What is a whisper message and how to add it?
- Can I set a voicemail up?
- What is a Call Through Rate?
- How do I add or remove a static number?
- Can I reactivate a quarantined number?
- What is a Source?
- How do I change the expiry date on a number?