FAQ
Frequently asked questions, and more important: the answers
- Answering systems and IVRs with Kaisa's Whisper feature
- How does a callback work?
- What's the difference between Static and Dynamic numbers?
- What's the difference between a custnr and a customer_id?
- Is Kaisa down?
- What is a Lookback?
- How do I define Kaisa Cookies?
- Where do I access my voicemails?
- Calls outside of business hours?
- Can I add another country to my account?
- How do I create a new customer account?
- Select data for a specific time period
- How do I add a new user to my account?
- Can I record calls?
- What is a whisper message and how to add it?
- Can I set a voicemail up?
- What is a Call Through Rate?
- How do I add or remove a static number?
- Can I reactivate a quarantined number?
- What is a Source?
- How do I change the expiry date on a number?
- What is a Campaign?
- Turn a whisper message on and off for a static number
- Report showing call records
- My number does not change
- Create a static number connected to a campaign
- Help, I forgot my password!
- Add users to my account
- Is it possible to edit my sources?
- Information to the caller about a recorded call