What's new? 

Kaisa has released an option now to shorten urls in Emails and SMS when using our Engagement Builder! If you are sending a long url parameter in the body of an email or in an SMS, you may encounter character limits affecting your payload or your message delivery. This can be fixed shortening the url using a command in our Engagement Builder.

How can I know more?

You can read more about how to shorten urls in our Engagement Builder in this dedicated article here. 

Does this affect me?

The url shortener is a new feature that can be used with our Engagement Builder but it's an optional feature and it does change your current Workflows. You can follow the instructions in the article above if you are interested in using it!